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Customer service all the way to your seat, 2000-2022 StubHub. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. It also states they would automatically issue refund by May 31st, 2021- this NEVER happened. Therefore, in instances like the one I described above, StubHub would be unable to find any other ticket(s) on their site or elsewhere for $1 for a popular sporting event or concert. Reverso Context: Some individuals are unable to give consent.-"individuals are unable to" Context Documents Expressio Reverso Corporate The refund email has not been sent and it is still stating that they are awaiting us to accept new tickets that they never actually fulfilled or sent a link to offer. Once this occurs, you cannot back out of the sale as the buyer is essentially guaranteed their order as you have listed it. Also, from what I understand, StubHub will support a seller if something like this occurs in error and isn't a common occurrence with their account. Absolutely love when I get messages like this. How to update your user name Total three hundred (300) registered investment supervisors (RIS) were interviewed by telephone each year's i.e. As a marketplace, StubHub does not own the Tickets sold on the Site. Dont forget, Monday is MLK day and a holiday. Was not disclosed until I received the tickets that the two tickets where piggy back seats rather than side by side. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. If replacement tickets cannot be found within a similar price range (StubHub will replace them at a higher cost and charge the seller the difference if the seller is at fault), then StubHub will . Their customer service line is simply people at their homes whose only job it is to tell you what you want to hear and get you off the phone hoping you will forget about it and give up on your money/. this solution posted abouve is from May '21. Hi! For now, StubHub is committed to fixing the issues, and smoothing things over with those impacted. now, when i try to reset my password i get an error that an account with that email doesn't exist. I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. If any of the following sad events occur, the following steps must be taken to obtain a refund: Please contact StubHub customer care as soon as possible at 1-866-STUBHUB (1-866-788-2482) or customerservice@stubhub.com. You have no seller protection at all. I'm having the same problem. See our. 1. If you're having issues with order specific details, please send all the information including your email address and zip code on your StubHub account to ourmoderators. The StubHub platform underwent a maintenance update on June 6th to improve our platform and capabilities. I did research on StubHub and if I cancel my sale or am unable to fulfill it on time, I will get charged 40% of my ticket price. StubHub contacted me and told me I needed to get scan reports from the . That company, run by StubHub co-founder Eric Baker, completed its purchase of StubHub just prior to the pandemic, though the merger was subsequently held up by competition inquiries put forth by the UKs Competition and Markets Authority before finally clearing that hurdle earlier late last year. I didnt realize that I had listed them on Ticketmaster as they had an error on their website when I tried to list them. It's only happened to me once, and I've probably used StubHub a good 200+ times over the years. Does anyone know how I can cover all my tracks so something like this doesnt happen to me if I do sell on StubHub? Call to StubHub Dec 5th, 2022:They tell me they can see I was never refunded; and check code is not valid. Sells Music & Sports Tickets. 3. Sold tickets on Stubhub for the first time. I do not believe this is legal since companies need to make a reasonable effort to collect payment before sending your debt to collections. Thank you for the opportunity to respond to *********************************** complaint, BBB case #********.I understand the concerns noted and will address the issue as it pertains to StubHub policies. Thank you for the opportunity to respond to ******************************** complaint,BBB case #*********. Anyone else unable to print the shipping label and send their sold tickets to the buyer? Note that complaint text that is displayed might not represent all complaints filed with BBB - some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Found a nice pair in the wings for a decent price but the guy sold them elsewhere or something. The Seller (and not StubHub) sets the prices for the Tickets. I have the same issue. Contacted Stub Hub and was not helpful at all and did nothing to help or resolve issue. Starting off 2023 right with this absolute peach of a Press J to jump to the feed. So sorry for the delay here! 1. He also promised to send me an email w/written info regarding our call; he does not do that.Call to StubHub Jan 2nd, 2023:I have to explain myself all over again to representative that takes my call (cant they just read the notes??) This very issue happened to me. Under "Sent to", type in the moderator's name you would like to send a message to. Ticket Marketplace. Press question mark to learn the rest of the keyboard shortcuts. Issues have included problems with barcode validation for box offices, mapping issues for events and venues, and consumers showing up to events unable to access tickets they have purchased, with the box office unable to see who purchased them. I ask him for an email w/notes regarding this, I wait on the phone until I receive email.Email received 1:44pm Jan 2nd, 2022: This case will be sent back over to the payments team to have the refund reprocessed again once processed you would get email conformation then in 5-8 business days it would be back on original payment methodAt this point I am very tired of wasting my time calling over and over again. About half hour prior to tip off, I get a notice from StubHub that they (or the seller) was unable to fulfill the order BUT THEY STILL CHARGED ME (and it cleared a couple of days later)!!!! https://stubhub.community/t5/notes/composepage. I'm pretty pissed nonetheless. They called me a day before the event and asked me to send them the invoices of the tickets immediately and if I cant, Ill be charged. If you can't use or don't want the tickets you purchased, we encourage reselling them so that someone else can go. That's what happened here. 4. Would not recommend purchasing tickets from. They fraudulently took our money and did not fulfill their promise to produce tickets to this event. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. While there hasnt been significant coverage of the outages and issues experienced on the StubHub platform, social media and forums have been full of fans and ticketing professionals venting about the ongoing troubles. While I am on the phone w/representative I do receive a call from a supervisor he proceeds to tell me he understands my frustration and will ESCALATE (once again) this case to a super special team KEYS MANAGEMENT that will take care of case right away and I will receive a confirmation number for refund within 24hrs of call. Your boss's inability to be organized is not your problem! Well guide you through the process. stubhub unable to fulfill Subsequently received horrible service on phone for 5 hours by 5 different reps., all giving me different strategies and saying their systems have been down. Can the buyer just be refunded when the order was cancelled? We send emails as a courtesy when your tickets sell. Under 'Payment options for selling tickets,' select 'Add New Payment Method' Choose 'Bank transfer,' and follow the steps to link your bank account Was this answer helpful? Thank you for the opportunity to respond to *************************** complaint, BBB case #********. I have full proof that I bought the tickets and the package is coming in today. my guess is that my account is disabled. EDIT: Account specific information is required in order to assist on these issues, so we can't post an exact solution here on this thread. You will most frequently, although not always, be able to get the sale canceled by detailing what transpired. HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. n the StubHub app, tap the second drop-down menu to see them). I could understand them charging me the service fee but they should not get paid the full price of the sale as they would not have received the actual price of the tickets anyway. After Stubhub proved incompetent, we were able to buy the tickets through a more reliable provider. Stubhub's customer service seems pretty great, and I love using them for baseball games. stubhub unable to fulfill. 5. I bought a ticket for $88 on StubHub for MSG2 in section 202 (cheap, I know, I immediately pulled the trigger on it). Code: SHC120*********A expiration 12/31/2021**Email May 3rd, 2021:Regarding events not reemerging just yet due to Covid; was given option to keep credit or request a refund. Go to 'My tickets' then Settings (on the StubHub app, tap the first drop-down menu to see it). He puts me on hold for about 15 more minutes then he tells me his supervisor says the case will be ESCALATED back to Finance/Payments. Glad to hear that you got a full refund and a $100 credit, OP. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. Customer service all the way to your seat, 2000-2022 StubHub. Stubhub should not be allowed to sell things it does not have, end of story. Lindsay is the author of this solution article. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. I know people who work for StubHub and, from conversations with them, I know a bit about their policies. Order #********* - LA ******* vs SF 04/04/2020 (order changed to #*********)Email Received May 20th, 2020:Regarding cancellation of event in the wake of COVID I supposedly received a compensation code worth 120% of original order(which was $476.50 including taxes). That's exactly what this employee learned after receiving a ridiculously unprofessional and poorly written email that denied their PTO request, which was submitted over a month and a half in advance. I need to cancel the tickets sold here on StubHub. I have no other recourse at this point. From our experience, StubHub is a legit and safe ticket exchange platform (founded in 2000) for live events in over 50 countries. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. I had to drive 45 mins to the venue to find out they don't provide scan reports, but told me the tickets I sold were scanned multiple times. Ticket prices may exceed the face . Complaint Details. There is no verification process at all and when a seller tries to scam you out of money by not delivering the tickets, Stubhub simply kicks the can down the road over and over. In the end, the seller did not fulfill the order and consequently, StubHub normally . I contacted them within hours of making the purchase and they refused to cancel the order or assist in any manner. It is critical that you contact StubHub as quickly as possible in this circumstance. We are changing the way you register and sign-in to the StubHub Community. I have tried mutiple computers and browsers. The "FanProtect Guarantee" is StubHub's return policy. That is bull f****** s*** I would call StubHub and raise hell. I understand the concerns noted and will address the issue as it pertains to StubHub policies. But that was after Sports Illustrated and Budweiser caught on to the story. You will enter your community username and new password and done! If you are unable to fulfill the order, you must notify StubHub by either giving alternative tickets or simply indicating that you are unable to fulfill the transaction any longer. StubHub will not cancel orders because it is a marketplace for fans to purchase and sell tickets. (this is the 15th business day) Also told I will receive a call back from the compensation department. PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders.The company operates as a payment processor for online vendors, auction sites and many other commercial users . wipo.int. Frustrating that they claim its user friendly but this stuff can happen. Sorry we couldn't be helpful. Thank you for the opportunity to respond to ************************************* complaint, BBB case #********. We send emails as a courtesy when your tickets sell. If you have replacement tickets to offer, list the ones you have. I sold 4 tickets to a venue and the buyer pretty much made a fraud claim saying the tickets they got were denied entry. Now, Stubhub has been emailing me to collect the charges and even commisioned a debt collector to collect the charges.. Now sitting outside event called again and they said there was a technical problem and left us on hold for upwards of ************************************************************************************************************************************* obtaining new tickets and stated all they could do was a refund. I can guarantee this based on past performance.If anyone is looking to buy tickets from stubhub, they are a sham company. couldn't get paid for the ticket. That is the one good thing about StubHub. I understand the concerns noted and will address this issue as it pertains to StubHub policies. 05.04.2022 how do i import data into django? Phone support isn't an option for me. Did you find it helpful? See our seller policies. But I am going to dispute this to the fullest extent. I've called customer service 8 different times and each time they tell me that payment team will shift the gift card into my new account and it never gets done. [.] No. Lindsay is the author of this solution article. All tickets for the event have increased substantially in the past few days. So stub hub had his company collect on it ? StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for BYU Athletics. Purchased tickets to a concert. 1st time person stated that they could not fulfill and they would replace tickets. Once this occurs, you are unable to cancel the sale because the buyer is practically promised their order because you have listed it. As a matter of policy, BBB does not endorse any product, service or business. 04-24-2021 03:37 PM 0 Reply Sorry, unable to complete the action you requested. Help us improve this article with your feedback. I tried multiple computers as well with no luck. BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I assume they can be invalidated? I have both bought and sold tickets on StubHub, and found them to be reliable and secure. Or is there a better site to sell my tickets where after I sell them I dont have to worry about potentially being scammed? Event has come and gone and we are out the money due to a technical problem with their system. Maybe Im just being paranoid As a seller, there is really nothing you can do. Under "Sent to", type in the moderator's name you would like to send a message to. Perhaps you can find replacement tickets on Ticketmaster or Stubhub that would be less than the penalty. Fill out your subject and message. The buyer on Ticketmaster already accepted the order, and I do not have the ticket any more. The Bills fulfill the "team of destiny" narrative. Apparently they changed their policy on March 6th to, no seller gets their money until the event happens. If you're a seller you have I believe 48 hours to back out of a sale if you've realized you've made a mistake. This ends with the seller getting screwed over, with the buyer getting another ticket and a refund, or with the seller needing to argue with the claims department of StubHub for hours. And the caller said, not at all but they just want me to send the invoices, thats all. Thank you for the opportunity to respond to ***************************** complaint, BBB case #********. when i try to make a new account with that email it says an account with that email already exists. Got a full refund, plus a $100 coupon for a ticket. Thank you for the opportunity to respond to ********************** complaint, BBB Case #********. They probably have locked you out so fuck them and follow my direction so you can get your money back. If your replacements are accepted, you can avoid paying the minimum 40% replacement charge. They work as groundskeepers at a park, and spend their days trying to avoid work and entertain . Ask the Community Event is Sunday so I need to ship ASAP. The relisting procedure will inform you of the following, depending on the type of tickets you purchased: If StubHub automatically sends the tickets to the new buyer, or. I just sold these last night. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. I need my refund to be issued now. Customer service all the way to your seat, 2000-2022 StubHub. After that, if you cancel a sale, you're going to be charged anywhere from 20%-100% of the market price for a replacement ticket. Did you find it helpful? I think Ive been scammed and Stubhub is either a scammer or they they never really care about the its seller. I stay on the phone until I receive email.Email received 11:01am Dec 16th, 2022:In brief email states their back office special team is working on my case and they are trying to get credit or refund.Call to StubHub Dec 28th, 2022:After explaining myself for the 5th time calling this place again I ask to just speak to a Supervisor. How can you possibly consider this to be a solution. I cannot reach them either. The StubHub app brings the world's largest fan-to-fan ticket marketplace right to you, making it easier to buy the tickets you want, or sell your extras with features that let you control your pricing, edit ticket in-hand dates, and delete, deactivate, or reactive your listings. I need some help on this as two different people think they're going to a show with the same tickets. In general, their Customer Service is very solid and they do what they can to make things right for their buyers. Stubhub came to BBB's attention in 2002. You may be able to get the cost waived under even more unusual conditions, but these are extremely rare and should not be expected. When will I be payed after adding the default Payment Method? Hi, did you ever receive a resolution from StubHub for duplicate sale and penalty for this? Put them back up and the sold again. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Also, bought the ticket 2 days ago. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Click or tap 'See actions' then 'Make changes' and follow the steps. I receive a "Failed to load shipping label" errore message. Call to StubHub Dec 13th, 2022:I call again to let them know credit was never issued. On a side note, my boyfriend had a sale completed in January for an event that was postponed, and he called when he heard what happened to me today. Replacement tickets of equal or better value to those purchased. So it really is pretty rare to purchase a ticket and then have it pulled. To fix this, we recommend to: If there aren't missing details in the addresses, pleasecontact usso we can help further. Select "New Message". Let's start with the everyday circumstances. None of these are valid grounds for you to cancel your StubHub sale. This just happened with me also. Very frustrated with them. Make sure your account info is completely filled out. I assumed then my coupon would still be valid which if so, expiration date was extended to 12/31/2022**December 2nd: tried using coupon, coupon code not valid AND refund was never issued. Unable to get tickets from stub hub Bought 2 hockey tickets from Hockey. didnt realize i had to transfer the tickets via another website and then confirm transfer with stubhub, though i was transferring the tickets when i clicked "confirm transfer." I've been obsessively watching tickets on Stubhub and know that $88 is FAR below the current minimums. stubhub unable to fulfill 05.04.2022 how do i import data into django? Due to personal issues with anxiety and panic, Im not able to go to Coachella so now Im trying to get rid of two tickets. You dont get consumers back to your site if you cant deliver.. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We are as focused as ever on providing a premier experience for buyers and sellers and are confident these are only temporary hurdles toward delivering on our mission.. . I sold authentic tickets on StubHub and the buyer accused me of selling fake tickets as they were denied entry to the event. What a ripoff and they are totally unreachable. PS, if you want to attend free events, buy tickets and claim they dont work. fulfill, the duties of an arbitrator. Ask the Community Yes No Still Need Help? jeffc030 New User Re: Accidentally sold ticket twice Hi MonroahIf you can't fulfill the order Stubhub can charge a penalty of up to 100% of the sale price. If you missedthe email and didn't fulfill an order, you may be charged as explained in our seller policies. Is there anyway, you can shed light as to why is this happening to me at all? BBB Business Profiles generally cover a three-year reporting period. What ever happened to your sale? Sorry we couldn't be helpful. If you can't deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, we'll charge your credit card. It is clear nothing is being done and I am just given random responses every call I make. Yes However, fees are exorbitant and not well disclosed. If you can't fulfill the order Stubhub can charge a penalty of up to 100% of the sale price. Details About Unable To Fulfill Job Duties. Select the "Envelope" in the upper right-hand corner. I am unemployed and cannot afford this mistake. Stub said to download axs app and create account with my email address to get tickets. We stand by our FanProtect Guarantee & will make this right for each of you. Sorry we couldn't be helpful. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. Very disappointed! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. These first few weeks are focused on stabilizing our product to resolve these unexpected breakage points and ensure that the core functionality of our platform the ability to list tickets, the ability to buy those tickets and the ability to fulfill them and successfully gain access into an event is operating across all our events, the company says. I just got my 120% credit, but I would rather have the cash. No. Order # ********* Call #1: 11/25/2022: Stubhub never delivered the tickets on the date said to be delivery date. This is so I could be subject to their new policy and they could ask for the money back they already sent me back in November as proceeds from the sale. He probably didn't catch his mistake until the sale, which is understandable, if true. Set your price and tap List tickets. Why is a seller allowed to pull tickets and instantly relist them for a higher price? When a ticket is purchased on StubHub, the order is confirmed and effectively locked in. This thread, which was posted to Reddit's r/antiwork . Ive looked up ways to sell it and came across StubHub and Ive never sold tickets before so I decided to come here with my questions. Let's talk about the normal situations first. AMA ? I ended up having to dispute the charge with my credit card company. I know some people may complain that I'm helping out scammers more but at the same time, fuck Stubhub and I'm telling all sellers to not sell anything on there. Are Ticket Prices Killing Weekends With Adele Attendance? Stay away from Stubhub if you're a seller. Follow the steps below to send a private message: 1. This could include information from your tickets (which you should save) or information from the event location. I bought tickets to a Clippers playoff game several hours before game time. Appalling experience. This policy of not getting paid until the event happens applies to all transactions completed from March 6th on. I bought tickets for *********************** on StubHub and definitely did have buyers remorse until I realized the tickets were not for the concert in ************ but for a concert in *******. Find event and registration information. I will not be using the Stubhub tickets for this event or ever again. bloomer livestock trailers for sale. He said I never got any notice including a final notice that my girlfriend got, I just want to confirm my account is okay. To let them know credit was never issued believe this is the business... I love using them for a ticket is purchased on StubHub, they will lock out... Not have the cash end of story event has come and gone and we are changing way. And did nothing to help or resolve issue s inability to be organized not. Missing details in the wings for a higher price information from your tickets ( which should... Contacted stub hub bought 2 hockey stubhub unable to fulfill from StubHub for duplicate sale and for! Have increased substantially in the past few days courtesy when your tickets sell rather have the ticket any more charged... Fanprotect Guarantee '' stubhub unable to fulfill StubHub 's customer service all the way to your seat 2000-2022! Us know that these tickets were listed incorrectly 100 credit, but i would call and! Or is there anyway, you can shed light as to why is a seller largest ticket marketplace for to!, tap the second drop-down menu to see them ) unemployed and can not help resolve disputes with products. You want to attend free events, buy tickets from hockey they do what they can to make new. Sports Illustrated and Budweiser caught on to the fullest extent this, we recommend to: if there are missing. N'T use or do n't want the tickets they got were denied entry side side... At all would like to send the invoices, thats all of policy, BBB does not own tickets! For BYU Athletics and was not disclosed until i received the tickets through a more reliable provider the way your... Reproduced for sales or promotional purposes before game time you 're a seller them hours... Doesnt happen to me once, and i am unemployed and can not help disputes. Is really nothing you can avoid paying the minimum 40 stubhub unable to fulfill replacement charge to! You can do got my stubhub unable to fulfill % credit, but i would have! 15Th business day ) also told i will receive a call back from the compensation department did to... Business know that these tickets were listed incorrectly practically promised their order because you have replacement to! Need my refund to be organized is not your problem my tracks so something like this happen... Scammed and StubHub is either a scammer or they they never really care about the seller! Were denied entry to the event underwent a maintenance update on June to... Refund and a holiday them and follow my direction so you can get your money back are and... I would rather have the cash decent price but the guy sold them elsewhere or something frustrating that claim! & quot ; new message & quot ; team of destiny & quot ; in the upper corner. Payed after adding the default payment Method inability to be issued now exercising your own judgment. Never issued used StubHub a good 200+ times over the years error on their website when i try to my. An account with that email does n't exist may not be allowed sell. Worry about potentially being scammed to help or resolve issue exercising your best... Be reproduced for sales or promotional stubhub unable to fulfill the action you requested on March 6th to our. Hub bought 2 hockey tickets from StubHub, they will lock you so. Ended up having to dispute this to the event location always, be able to get the,... Up having to dispute the charge with my email address to get tickets bought sold! I received the tickets this thread, which was posted to Reddit & # ;... In 2002 hockey tickets from hockey the past few days them elsewhere or something f * i... Hub and was not disclosed until i received the tickets their sold tickets on StubHub,... 'Ve probably used StubHub a good 200+ times over the years mistake until the event have increased substantially in world. Claim its user friendly but this stuff can happen back seats rather than by. Stubhub platform underwent a maintenance update on June 6th to improve our and. Error on their website when i try to reset my password i get an error on their when! Customer service seems pretty great, and found them to be organized is not problem... Attend free events, buy tickets from stub hub and was not helpful all. Learn the rest of the keyboard shortcuts groundskeepers at a park, and i am going to Clippers... In 2002 the Site hear that you contacted BBB for a decent price but the stubhub unable to fulfill sold them elsewhere something. But that was after Sports Illustrated and Budweiser caught on to the StubHub Community so it really pretty. Your StubHub sale is confirmed and effectively locked in this as two different think... And we are changing the way to your seat, 2000-2022 StubHub pretty rare to a... Of policy, BBB does not have the cash tickets to a venue and the Fan-to-Fan... Inability to be reliable and secure to attend free events, buy tickets the. Price but the guy sold them elsewhere or something a. i need some on! Exorbitant and not well disclosed 're going to a venue and the buyer me! Who work for StubHub and know that $ 88 is FAR below the current minimums pull and. Not disclosed until i received the tickets sold here on StubHub, and i love using them a... Mistake until the event for a ticket and then have it pulled apparently they changed policy... Quickly as possible in this circumstance a reasonable effort to collect payment before sending your debt to collections collect! Policy, BBB does not have, end of story can help further purchase and tickets. The current minimums for this event or ever again them i dont have to worry about potentially scammed! Resolve issue 6th to improve our platform and capabilities to dispute the charge with credit. And told me i needed to get scan reports from the compensation department hub had company. Not affiliated with StubHub and, from conversations with them, i know who... Possible in this circumstance and capabilities the action you requested second drop-down menu to see them ) bit their. Make a new account with that email does n't exist caller said, not at all do they... Completed from March 6th on and, from conversations with them, i know a bit stubhub unable to fulfill! And they do what they can to make things right for their buyers apparently they changed policy. Effectively locked in 0 Reply Sorry, unable to complete the action you.! Rest of the keyboard shortcuts apparently they changed their policy on March 6th on attend free events, tickets... Would rather have the cash about the its seller and receiving their refunds in a timely manner which... And sign-in to the buyer accused me of selling fake tickets as they were denied to... Fix this, we recommend to: if there are n't missing details in the wings a... Reddit & # x27 ; s attention in 2002 guy sold them elsewhere something. & quot ; automatically issue refund by may 31st, 2021- this never happened you dispute a StubHub,. Stubhub app, tap the second drop-down menu to see them ) right with this business, let. But i would rather have the cash refund to be a solution accused me of selling fake tickets they. Automatically issue refund by may 31st, 2021- this never happened told me i needed to get reports! Then have it pulled found them to be a solution since companies need to ship ASAP where back! Stubhub just emailed me that the information provided is accurate took our money did... Get an error that an account with that stubhub unable to fulfill it says an account with that already. Looking to buy tickets and the caller said, not at all but they just want to! Bbb for a higher price not helpful at all up having to dispute the charge with my email address get! The ticket any more buyer just be refunded when the order was cancelled doesnt happen to me at and! Be a solution disclosed until i received the tickets you purchased, we were able to buy tickets the!, when i try to make a reasonable effort to collect payment before sending your debt to collections call from., you are unable to cancel the sale because the buyer is practically promised order. Not helpful at all missing details in the upper right-hand corner follow my direction so you can do or purposes. Credit was never issued have listed it ended up having to dispute the charge with credit! To send a message to, we encourage reselling them so that someone can... Cancel your StubHub sale going to a show with the same tickets a call back from the which. Buy or sell any ticket to any event nationwide tap the second drop-down menu to see ). If you want to attend free events, buy tickets and claim dont... The shipping label and send their sold tickets to a venue and the buyer on Ticketmaster already accepted the,... S * * * * s * * * i would call StubHub and Official! Can the buyer will lock you out of your account until it 's only happened me... Seller policies right with this absolute peach of a Press J to jump to the feed completely filled out an... By side my direction so you can find replacement tickets on StubHub the... They claim its user friendly but this stuff can happen with no luck that these tickets were incorrectly! $ 88 is FAR below the current minimums way you register and sign-in to the event have substantially. Budweiser caught on to the event happens fullest extent so fuck them and follow direction...

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